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Privacy Statement

Thank you for choosing The Blystone Company. We value you, respect your privacy and work hard to protect your personal information.
We would like to explain how we collect, use and share the information we obtain about you in the course of doing business.

Our Privacy Assurance

  • We do not sell your personal or medical information to anyone.
  • We do not share your information with non-affiliate companies that would use it to contact you about their own products and services.
  • We require persons or organizations that represent or assist us in servicing your policy and claims to keep your information confidential.
  • We require employees to protect your personal information and keep it confidential.
  • Access to your Social Security Number is Limited to those individuals who need access for business purposes including compliance with the law, providing you with products and services, and handling your claims.
  • Our privacy practices continue to apply to your information even if you cease to be an Blystone customer.
What Personal Information Do We Have and Where Do We Get It
We gather personal information from you and from outside sources for business purposes. Some examples of the information we collect from you may include your name, phone number, home and e-mail addresses, driver's license number, social security number, marital status, family member information and healthcare information. Also, we maintain records that include, but are not limited to, policy coverages, premiums, and payment history. We also collect information from outside sources that may include, but is not limited to, your driving record, claims history, medical information and credit information.

How We Use and Share Your Personal Information
In the course of normal business activities, we use and share your personal information with persons or organizations within and outside of The Blystone Company, for business purposes as permitted. For example, we may do this to:
  • Fulfill a transaction you requested or service your policy
  • Market our products to you
  • Handle your claim
  • Prevent fraud
  • Comply with requests from regulatory and law enforcement authorities
  • Participate in insurance support organizations
The persons or organizations with whom we may share your personal information may include, among others:
  • Our affiliated companies
  • Companies that perform services, such as marketing, credit/debit card processing, and communication services on our behalf
  • Other financial institutions with whom we have an agreement for the sale of financial products
  • Other insurance companies that play a role in an insurance transaction with you
  • Independent claims adjusters
  • A business or businesses that conduct actuarial or research studies
  • Those who request information pursuant to a subpoena or court order
  • Repair shops and recommended claims vendors
The Internet and Your Information Security

Our web site provides information about us, our products, and the services we provide. You may also perform some transactions on the web site. This Privacy Statement applies to users of blystoneinsurance.com, regardless of whether the user is a Blystone customer.

The Blystone Insurance website uses cookies to enable smooth and consistent navigation on our website. Use of these cookies are not linked to personally identifiable information on our site. We will not solicit you as a result of your accessing our Web site unless you request further information about our products or services. You may opt out of accepting cookies by changing the settings on your browser.

The information we collect through your use of this site (such as your internet service provider, your e-mail address, and personal information you give us in addition to your e-mail address) is not sold or in any way voluntarily disclosed to third parties, except our agents, affiliates and subsidiaries, unless disclosure is required by law. We collect and keep this information for the purpose of answering your e-mail and measuring your interest in the various sections of our Web site. By storing this information, we can provide you with a more personalized Web experience and more efficiently deliver relevant content and product offerings to users of our Web site.

During the period you are logged onto our website, we record your IP address (a number assigned to your computer when you use the Internet), browser and platform type, domain name, access time, referral data and your activity while using or reviewing our site, but not your e-mail address unless you provide it to us.

How You Can Review and Correct Your Personal Information

You can request to review your personal information contained in our records at any time. To do this, please send a letter to the address below requesting to see your information for the previous two years. Please note we may not be able to provide information relating to investigations, claims, litigation, and other matters. We will be happy to make corrections whenever possible. Please send requests to:

The Blystone Company
Customer Privacy Inquiries
P.O. Box 94
Hatfield, PA 19440

Who Should Use Our Web Site?

Our Web site is for insurance and financial products and services and is not intended for children; we do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.

What Security Procedures Do We Use to Guard Against the Loss, Misuse, Alteration, or Theft of Information While That Information Is Being Submitted to The Blystone Company Over the Internet?
To help ensure the security of your personal and financial information that you submit to this site (other than via an e-mail message), we use security software to encrypt the information before and during its transmission through the Internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction can be completed but at a lower level of security.

E-mail messages are not secure. Our security software does not encrypt e-mail messages. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet.

You should exercise discretion with respect to the submission of any personal or financial information via e-mail. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the Internet using e-mail messages.

Whose Privacy Statement Applies to Links and Co-Branded Sites?
The Blystone Company provides links to other sites as a convenience to persons who visit our web site. We have no control over those sites and do not endorse or guarantee any information provided on them. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may be shared with The Blystone Company). Please be aware that The Blystone Company is not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our site and to read the privacy policies of every Web site that you visit, as the privacy policies of those sites may differ from ours. Our Privacy Statement applies solely to this Web site.

Your Preference for Sharing Personal Information
We would like to share your personal information with one or more of our in order to make you aware of different products, services and offers they can provide.

You can request that The Blystone Company and its affiliate companies not share your personal information with our affiliates for marketing products and services by calling 215-695-5770. Please keep in mind that it may take up to four weeks to process your request. If you previously contacted us and asked us not to allow other Blystone affiliates to use your personal information, your previous choice still applies and you do not need to contact us again. If you would like to change your previous choice, please call the number above at any time.

We hope you have found this Important Notice helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site. Please be aware that we may periodically update or revise this Privacy Statement. If we make a material change to our online Privacy Statement, we will post a notice on our homepage notifying users that the policy has been revised. If you have any questions or would like more information, please don't hesitate to contact us as outlined above. We reserve the right to change our Privacy practices, procedures and terms.